Communication has been the top beneficiary of advancements in telecommunication technology. The digital age has made communication probably the easiest and most interesting phenomenon. Today, people can communicate through their smartphones, and of all communication formats, they love instant messaging the most.
The popularity of WhatsApp is proof enough.
It is used extensively for personal and professional purpose, but when it comes to professional massaging for business, one needs specialized instant messaging software. So here is a lineup of 5 best instant messengers for business in 2019 that offer the benefits of instant messaging and much more, working like a charm for the business operations.
Wrike was founded in 2006 by Andrew Filev in San Francisco. A bright software developer, Filev wanted to build a smart and efficient software for businesses to streamline their workflow and facilitate communication across the stakeholders.
His vision and passion led him to create Wrike and today, it is a well-known software tool that is helping millions of businesses keep everything, related to business communication and operations, in shape. Headquartered in Silicon Valley, Wrike serves 17,000+ organizations and more than 1 million users across the globe in 50-plus countries.
Its clients include leading industry names and Fortune 500 companies such as Google, L’Oreal, Land Rover, Jaguar, and Tiffany.
The software enjoys roaring popularity across business segments and is fit for all-size business ventures, whether just starting out or expanding or already established in its field.
It has all the tools to cater to marketing, creative, project management, product development, business operations, and professional services team. It is a feature-rich and easy-to-use software, which understands how important it is to keep all the work aspects in touch with each other.
So there is a simple dashboard from where every project task can be assigned, regulated, and controlled. The employees, in field as well as in office, are in touch with the manager and receive instructions on the go.
They can also revert instantly through the same platform. One can easily prioritize, schedule, and assign tasks.
Wrike is user-oriented and with a passionate and competent team working dedicatedly to come up with the best design, usability, and customer support, Wrike is an ideal software service provider to trust one’s business operations with.
It makes sure communication flows in the most effortless and accurate manner across the different channels. It boosts the messaging process and streamlines workflow like never before. So if one is looking for the proverbial “value for money” software solution that would add value to every aspect of the business, then Wrike is the right remedy.
One can check out the impact of its high-voltage performance through the 14-day free trial and see how much value it can bring to one’s business. If one wants, one can also select the free version for test-driving.
The foundation stone of Slack was laid in 2009 in Vancouver, Canada, by Stewart Butterfield, Eric Costello, Cal Henderson, and Serguei Mourachov. Slack was launched in 2013, and over the five years, it has emerged as a highly rated and trusted software by companies in all parts of the world.
It serves 2.7 million users and the clients include Oracle, Airbnb, Los Angeles Times, CapitalOne, and more. It is fit for all types of companies, with any scale of operations. It offers security, integration, communication, project management, reporting, and many more features.
With Slack, one can customize the communication any which way one wants, based on project, topic, team, or any other factor. Also, the search feature allows quick search of conversations by everyone. Any information can be accessed anytime on mobile or computer.
It is also customizable and can be aligned with other tools and software without any fuss. Security is also of high order in the software, and it uses noted measures such as 2FA and SSO to ensure the same. Customer support is available 24/7 and so is community help, courtesy of the large user base spread across the globe.
Using Slack means efficient work, reduced costs, and better profits. Thus, it is a must-have for robust communications on projects.
Brosix, an instant messaging service, was founded in 2006 by Stefan Chekanov and Svetoslav Chekanov. The duo developed the IM service with the motive of providing easy-to-use and secure communication tool for businesses.
Built with attention to detail and based on cutting-edge technology, it comes armed with smart features that make for best instant messaging in business communication and aid collaboration incredibly well. No reason, it is trusted by names such as Xerox, Harvard University, Georgia Department of Community Health, and many more for their work.
As for business communication, Brosix supports every kind of messaging, and all of it is secured and encrypted. It includes offline messages, chat history synchronization, multiple logins, chat history archive, group management, voice chat, video chat, file transfer, co-browsing, whiteboard, screenshot, screen sharing, user status, malware and virus protection, real-time monitoring for typos in the chat window, and multiple chats into a single window.
Brosix goes through great length to make sure they meet all the criteria to keep your data safe from servers to infrastructure. Instead of using file share, which pose a risk of data being breached, Brosix uses P2P file transfer.
It is unlimited and is more secure than file sharing options, which used most of the software. In the enterprise features, you will have the ability to create your own private team network, allowing only authorized users to join and use the features that Brosix provides.
With Brosix powering the communications in the workflow, the user is sure to witness improvement in productivity, project management, and ultimately, profits. So if one wants a simple, strong, secure, credible, and cost-effective communication solution, Brosix is their best bet. One can try the 30-days free trial with all features activated.
Rocketbots was founded in 2016 to provide a chat automation messaging app to businesses. Though new to the scene, this customer conversation platform has been growing popular at a fast pace. Its user base is growing fast and includes names such as Greenpeace, The Chinese University of Hong Kong, LVMH Fashion Group, and The Hong Kong Jockey Club.
So what is the USP of Rocketbots? Well, it offers to be a robust software that can be used to tap into the power of messaging apps for customer service.
By its own admission, it fuses speed of computers with the personality of humans and thus creates an impactful messaging framework that can help businesses scale customer engagement in the most efficient manner. It makes use of self-learning artificial intelligence to manage and automate conversations.
All the customer chats can be managed in one place with the help of features such as contact management, broadcasts, surveys, and AI-powered messaging. It also integrates with DialogFlow and Chatbase to strengthen the user outreach.
It can be easily deployed on Facebook Messenger, WeChat, Slack, Kik, and other platforms to launch brands. So if one wants an all-encompassing and efficient customer conversation platform for their business, Rocketbots is an ideal pick.
Founded in 2017 by Tvisha Systems Pvt Ltd, Troop Messenger is an instant messaging software for businesses that fits all sizes and scale from all business segments. A new entrant to the messaging software scene, it has all the makings of a star performer. Packed with contemporary features, it helps to upgrade team communication and allows collaboration on a single screen.
It offers pin users, video call, audio call, file sharing, groups, 1 TB storage, usage analytics, and self-messaging on its menu to enhance the communication experience in the companies. This user-friendly app is all about ease, efficiency, and exceptional performance.
By employing it in one’s business, one can streamline communication and thus workflow to the optimum advantage of the business. Secure to the core, it ensures the privacy of user data through breach-proof and intelligent coding.
Flexible in every frame, it integrates with third-party apps and enhances the user experience manifold times. What is more, it offers 365 days and 24/7 customer support, making sure clients do not face any issue and work smoothly every day after installing the software.
So if one wants a new-age, efficient, and competitively priced instant messaging software, then Troop Messenger comes across as a fine choice.