Communication has been the top beneficiary of advancements in telecommunication technology. The digital age has made communication probably the easiest and most interesting phenomenon. Today, people can communicate through their smartphones, and of all communication formats, they love instant messaging the most.
The popularity of WhatsApp is proof enough. So here is a lineup of 5 best instant messengers for business in 2019 that offer the benefits of instant messaging and much more, working like a charm for the business operations.
Wrike was founded in 2006 by Andrew Filev in San Francisco. A bright software developer, Filev wanted to build smart and efficient software for businesses to streamline their workflow and facilitate communication across the stakeholders.
His vision and passion led him to create Wrike and today, it is a well-known software tool that is helping millions of businesses keep everything, related to business communication and operations, in shape. Headquartered in Silicon Valley, Wrike serves 17,000+ organizations and more than 1 million users across the globe in 50-plus countries.
Its clients include leading industry names and Fortune 500 companies such as Google, L’Oreal, Land Rover, Jaguar, and Tiffany.
It has all the tools to cater to marketing, creative, project management, product development, business operations, and professional services team.
The employees, in the field as well as in an office, are in touch with the manager and receive instructions on the go.
They can also revert instantly through the same platform. One can easily prioritize, schedule, and assign tasks.
It makes sure communication flows in the most effortless and accurate manner across the different channels. It boosts the messaging process and streamlines workflow like never before. So if one is looking for the proverbial “value for money” software solution that would add value to every aspect of the business, then Wrike is the right remedy.
One can check out the impact of its high-voltage performance through the 14-day free trial and see how much value it can bring to one’s business. If one wants, one can also select the free version for test-driving.
The foundation stone of Slack was laid in 2009 in Vancouver, Canada, by Stewart Butterfield, Eric Costello, Cal Henderson, and Serguei Mourachov. Slack was launched in 2013, and over the five years, it has emerged as a highly rated and trusted software by companies in all parts of the world.
It serves 2.7 million users and the clients include Oracle, Airbnb, Los Angeles Times, CapitalOne, and more. It offers security, integration, communication, project management, reporting, and many more features. Also, the search feature allows a quick search of conversations by everyone.
Customer support is available 24/7 and so is community help, courtesy of the large user base spread across the globe.
Using Slack means efficient work, reduced costs, and better profits. Thus, it is a must-have for robust communications on projects.
Brosix, an instant messaging service, was founded in 2006 by Stefan Chekanov and Svetoslav Chekanov. The duo developed the IM service with the motive of providing easy-to-use and secure communication tool for businesses.
It includes offline messages, chat history synchronization, multiple logins, chat history archive, group management, voice chat, video chat, file transfer, co-browsing, whiteboard, screenshot, screen sharing, user status, malware and virus protection, real-time monitoring for typos in the chat window, and multiple chats into a single window.
Brosix goes through great length to make sure they meet all the criteria to keep your data safe from servers to infrastructure. Instead of using a file share, which poses a risk of data being breached, Brosix uses P2P file transfer.
It is unlimited and is more secure than file sharing options, which used most of the software. One can try the 30-days free trial with all features activated.
Rocketbots was founded in 2016 to provide a chat automation messaging app to businesses. Though new to the scene, this customer conversation platform has been growing popular at a fast pace. Its user base is growing fast and includes names such as Greenpeace, The Chinese University of Hong Kong, LVMH Fashion Group, and The Hong Kong Jockey Club.
So what is the USP of Rocketbots? It makes use of self-learning artificial intelligence to manage and automate conversations.
It also integrates with dialog flow and Chatbase to strengthen user outreach. So if one wants an all-encompassing and efficient customer conversation platform for their business, Rocketbots is an ideal pick.
Founded in 2017 by Tvisha Systems Pvt Ltd, Troop Messenger is an instant messaging software for businesses that fits all sizes and scale from all business segments. A new entrant to the messaging software scene, it has all the makings of a star performer. Packed with contemporary features, it helps to upgrade team communication and allows collaboration on a single screen. This user-friendly app is all about ease, efficiency, and exceptional performance.
Secure to the core, it ensures the privacy of user data through breach-proof and intelligent coding.
Flexible in every frame, it integrates with third-party apps and enhances the user experience manifold times.